Privacy Policy

Welcome to Ties & Sparks
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from our website.

1. Information We Collect

When you use our website, we may collect:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment details (processed securely through payment providers)
• Order history and preferences

We may also collect basic technical information such as device type, browser, IP address, and website activity to improve your shopping experience.

2. How We Use Your Information

Your information is used to:

• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve website functionality and user experience
• Share promotional offers, discounts, or updates (only if you choose to receive them)

3. Payment Security

All payments are processed through secure and trusted payment gateways. Ties & Sparks does not store your complete payment or card details.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Your data may only be shared with:

• Shipping and delivery partners
• Payment service providers
• Trusted services required for website operations

5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember your preferences
• Provide a smoother browsing experience
• Analyze website traffic and trends

You can disable cookies anytime through your browser settings.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

• Access your personal information
• Correct or update your information
• Delete your account or personal data
• Unsubscribe from promotional communications

8. Third-Party Links

Our website may contain links to third-party websites or services. Ties & Sparks is not responsible for the privacy practices of those websites.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us through our website or customer support channels.

By using our website, you agree to the terms of this Privacy Policy.