Terms & Conditions
Welcome to Ties & Sparks
By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
Ties & Sparks offers fashion jewellery and accessories curated for everyday styling and special occasions. By using our website, you confirm that you are at least 18 years old or using the website under parental guidance.
2. Product Information
We aim to provide accurate product descriptions, images, and pricing. However:
- Slight variations in color, size, or finish may occur due to photography and screen settings.
- Product availability may change without prior notice.
- Prices are subject to change at any time.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspicious activity.
- All payments must be made through approved payment methods available on the website.
4. Shipping & Delivery
- Delivery timelines may vary depending on your location and courier service.
- Ties & Sparks is not responsible for delays caused by shipping partners, weather conditions, or unforeseen circumstances.
- Customers must provide accurate shipping information during checkout.
5. Returns & Exchanges
- Products eligible for return or exchange must be unused and in original packaging.
- Due to hygiene reasons, certain jewellery items may not be eligible for return.
- Return requests must be raised within the specified return period mentioned on the website.
6. Jewellery Care
To maintain the beauty and quality of your jewellery:
- Avoid contact with water, perfumes, chemicals, and sweat.
- Store products in a dry and clean place.
- Handle delicate accessories carefully to prevent damage.
7. Intellectual Property
All content on this website, including logos, images, designs, text, and graphics, belongs to Ties & Sparks and may not be copied or used without permission.
8. Limitation of Liability
Ties & Sparks shall not be held responsible for:
- Allergic reactions caused by individual skin sensitivities.
- Minor variations in products.
- Any indirect or accidental damages resulting from product use.
9. Privacy
Your personal information is handled securely and used only for order processing, communication, and improving your shopping experience.
10. Changes to Terms
Ties & Sparks reserves the right to update or modify these Terms & Conditions at any time without prior notice.
By continuing to use our website, you agree to these Terms & Conditions.